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LEGAL NOTICE
REF: CPA-2019/SEC35/LOG-FRAUD
To,
SUBJECT: NOTICE FOR DEFICIENCY IN SERVICE UNDER SECTION 35 OF THE CONSUMER PROTECTION ACT, 2019.
Sir/Madam,
1. Under instructions from my client, I hereby serve upon you the following notice regarding the shipment ID #XXXXXXXX.
2. That my client had availed services from your logistics platform. However, the consignment was withheld without valid reason.
"This act constitutes a clear deficiency in service and unfair trade practice under Section 2(11) and Section 2(47) of the Consumer Protection Act, 2019."
3. You are hereby called upon to compensate my client within 15 days of receipt of this notice.
Authorized Signatory