Consumer Court Filing — Simplified
Don't let fake RTOs and courier fraud drain your business. We've decoded the legalese so you can understand your rights and file confidently.
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Good News for Sellers
Filing is FREE for claims under ₹5 Lakhs
The government encourages small businesses to fight back. There are no court fees and no hidden charges for filing cases within this bracket.
Court Fee Structure
alt_route Choose Your Path
Method A: DIY Self-Filing
Best if you have time and want to save money. You handle the drafting, filing, and hearings yourself.
- check_circle Lowest cost (only court fees)
- warning Requires physical presence
- warning High learning curve
Method B: Appoint an Agent
Best for convenience. A professional drafts your complaint and represents you in court.
- check_circle Zero hassle handling
- check_circle Professional legal drafting
- check_circle Remote management via AmazonReconciliation
timeline The Process in 3 Steps
Send Legal Notice
Before going to court, you must send a formal legal notice to the courier company or marketplace. This gives them a final chance (usually 15-30 days) to resolve the issue.
File Complaint Online (E-Daakhil)
If they ignore the notice, file a consumer complaint on the government's E-Daakhil portal. You'll need to upload proofs like the manifest, POD (Proof of Delivery), and photos of the fake return.
Hearing & Submission
The court will admit your case. You (or your agent) may need to appear virtually or physically. Once a judgment is passed, the company is legally bound to pay.
Ready to fight back?
Don't let fraud slide. Draft your Legal Notice in 5 minutes using AmazonReconciliation's automated templates.